BBB Says Be Wary of Medical Alert System Offers

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Updated: 6/19/2013 1:35 am

The South Plains Better Business Bureau is advising senior citizens to be on alert for a call about a free medical alert system.

The agency received several complaints about persistent and pushy callers who claim they work for 'Medical Emergency', 'Medical Alert Company', 'First Alert Company' or 'Life Alert USA'.

The callers offer a free medical alert system which they claim has been provided by a loved one.

"They start out in the bigger cities, and then start moving to smaller markets, sometimes they do it opposite: start out in small markets and move to bigger cities from there," said Greg Linder with the BBB of the South Plains. "Ultimately just be careful who you give information out to."

Edwina Turner of Lubbock was first targeted by a scammer on June 4. Last week, the company contacted her three different times. She tried to call the number back which turned out to be invalid.

"I just felt like it was a total sham, which is quite frequently anymore, and especially the elderly people," Turner said. "You know they get so many scam calls, and they're elderly. They sometimes don't remember if they've ordered something or not."

Linder said if you feel pressured to take action on the spot, don't. Simply hang up the phone.

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